SHIPPING & RETURNS
Shipping Policy
We ship worldwide with FedEx.
ā
ā
Shipping in Serbia
ā
Shipping in Serbia is operated with PostExpress courier and takes about 2-3 business days.
Domestic shipping is at fixed price of 300rsd.
Return & Exchange Policy
You have the right to cancel purchases or order by contacting ADAKTAR’S customer service before they arrive.
ā
Returns are not possible for received products due to hygiene and safety issues.
ā
Products purchased directly from our website must be returned to us for a full refund to be made. Products bought in a retail store shall not be returned to ADAKTAR.
ā
Kindly note that you are responsible for any shipping expenses when returning the package to us. ADAKTAR does not take responsibility for any items lost during the return shipping.
ā
In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with ADAKTAR by either e-mail or telephone. If a product has been discontinued ADAKTAR has the right to cancel the purchase and refund the amount paid by the customer.
ā
ADAKTAR will notify the customer of a replacement or equivalent products if available.
Payment methods
ā
Payment methods available are
ā
- Cash on delivery in Serbia, all packages are sent via BEX couriers and costs 300 RSD per order.
- PayPal
- Credit cards