SHIPPING & RETURNS
We ship worldwide with FedEx.
Shipping in Serbia
Shipping in Serbia is operated with PostExpress courier and takes about 2-3 business days.
Domestic shipping is at fixed price of 300rsd.
Return & Exchange Policy
You have the right to cancel purchases or order by contacting ADAKTAR’S customer service before they arrive.
Returns are not possible for received products due to hygiene and safety issues.
Products purchased directly from our website must be returned to us for a full refund to be made. Products bought in a retail store shall not be returned to ADAKTAR.
Kindly note that you are responsible for any shipping expenses when returning the package to us. ADAKTAR does not take responsibility for any items lost during the return shipping.
In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with ADAKTAR by either e-mail or telephone. If a product has been discontinued ADAKTAR has the right to cancel the purchase and refund the amount paid by the customer.
ADAKTAR will notify the customer of a replacement or equivalent products if available.
Payment methods available are
- Cash on delivery in Serbia, all packages are sent via BEX couriers and costs 300 RSD per order.
- Credit cards