top of page

SHIPPING & RETURNS

Shipping Policy

We ship worldwide with FedEx.

​

​

Shipping in Serbia

​

Shipping in Serbia is operated with PostExpress courier and takes about 2-3 business days.

Domestic shipping is at fixed price of 300rsd.

Return & Exchange Policy

You have the right to cancel purchases or order by contacting ADAKTAR’S customer service before they arrive.

​

Returns are not possible for received products due to hygiene and safety issues.

​

Products purchased directly from our website must be returned to us for a full refund to be made. Products bought in a retail store shall not be returned to ADAKTAR.

​

Kindly note that you are responsible for any shipping expenses when returning the package to us. ADAKTAR does not take responsibility for any items lost during the return shipping.

​

In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with ADAKTAR by either e-mail or telephone. If a product has been discontinued ADAKTAR has the right to cancel the purchase and refund the amount paid by the customer.

​

ADAKTAR will notify the customer of a replacement or equivalent products if available.

Payment methods

​

Payment methods available are

​

- Cash on delivery in Serbia, all packages are sent via BEX couriers and costs 300 RSD per order.

- PayPal

- Credit cards

bottom of page